Return Instructions

Standard 15 day Hassle Free Refunds

This item may be returned for a 100% refund if you are not completely satisfied.

For a refund, it must be returned with original tags still intact and post marked prior to 15 days of original product delivery.

We have a quick and easy return process.
This item may be returned for replacement or credit if found defective in any way.

We guarantee this product’s workmanship and material quality for one year from the date of purchase, assuming normal use.

Please contact our Customer Care center for questions regarding product guarantee.

Exchanges

We do not send exchanges but we will refund standard shipping charges from your original order if you place a new order (does not apply to free or express shipping).
You must place a new order online for the replacement item you want prior to returning the original.
You must include a note with your return that indicates your new order #.

If you have any further questions please e-mail us using our Contact Us form.
To Initiate a Return

  1. Click Here to access your Order History and Order Details.
  2. Click [ Return Item ] next to the item(s) you wish to return.
  3. You will be shown the return instructions / options for your item(s).

Refund Requests

Refund requests will be processed within 72hrs of the item being received. Refunds will be made in the full amount of price paid for the returned item. Credit card refunds will be placed on the same credit card used for the original purchase. Return shipping expenses are the responsibility of the customer.

Return a Product »

How do I know if you’ve received my return?

Once we have received your return, you will receive an email confirming your order has been returned and refunded.

Return Policy

You may return your purchase for any reason within 15 days of receipt for an exchange or a refund of the purchase price excluding shipping and handling costs.